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How pk077 Handles Your Personal Information

When you open an account and deposit via JazzCash, Easypaisa, or Raast, you share personal and financial data with us.

Account & Identity DataPayment Method PrivacyYour Right to Access & DeleteCookie & Device DataData Retention Policy
pk077 How pk077 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Account Security

Your account is protected by SSL encryption and a one-time PIN verification step each time you log in from a new device. We flag unusual login locations and prompt re-verification before any withdrawal is processed.

Cookie & Device Data

We use session cookies to keep you logged in and analytical cookies to understand how the lobby is navigated on mobile. You can manage or decline non-essential cookies through the cookie preference panel in your account.

Data Retention

Transaction records linked to JazzCash, Easypaisa, and Raast deposits are retained for as long as Pakistani regulatory requirements specify. Account profile data is deleted within 30 days of a confirmed account-closure request.

Your Rights & Requests

You can request a copy of your personal data, ask us to correct inaccurate details, or request deletion of your account and its associated data. Submit these requests via live chat or email and we handle them within the legally required window.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Support Send a data request or privacy concern directly to our support address. We aim to acknowledge every request within two business days and resolve it within the period your rights allow.
Live Chat Open the chat window from your account dashboard to speak with our support team about any privacy question, data access request, or account-deletion enquiry in real time.
Account Settings Many privacy actions — downloading your data, updating contact details, reviewing linked payment methods like JazzCash or Easypaisa — are available directly inside your account settings panel.

Privacy Policy — Questions Answered

Below are the questions we hear most from account holders in Pakistan about how their data is used, stored, and protected on pk077.

We collect your name, contact details, and the payment method you register — JazzCash, Easypaisa, Raast, or a bank account. We also log your deposit and withdrawal history for payment verification and fraud prevention purposes.

We do not sell your data. We share it only with payment processors needed to complete your JazzCash, Easypaisa, or Raast transactions, and with service providers bound by confidentiality obligations. We disclose data to authorities only when required by law.

Transaction records are kept for the period local Pakistani regulations require. If you close your account, profile data is deleted within 30 days of the confirmed closure. Payment logs tied to regulatory requirements follow the statutory retention window.

Yes. Submit a data-access request through live chat or email and we will compile your account data — profile details, transaction history, and linked payment methods — and send it to you within the legally required timeframe.

Contact us via live chat or email with a deletion request. Once we verify your identity, we begin the closure process and remove your profile data within 30 days. Regulatory transaction records are retained only for as long as the law requires.

We use essential session cookies for login and security, and optional analytics cookies to improve mobile and desktop navigation. Non-essential cookies can be managed or declined from the cookie preference panel inside your account settings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.